We are more than just a business.
50+
Awards won
We are proud to showcase our commitment to excellence, innovation, and generosity toward our clients, employees, the industry, and the community.
500+
Associations and partnerships
Involvement in the community and building positive relationships make ECS a driving force behind community development and business success.
26+
Years in business
ECS continues to grow and innovate while staying true to its roots as a family-run business, nurturing a legacy of strong values and culture.
12+
Payment solutions offered
Variety and innovation are the core of what we do. We are dedicated to providing customized payment solutions to meet the unique needs of every merchant, large or small.
7+
Processors
Our processing diversity optimizes transaction efficiency and offers seamless payment experiences.
9+
Partnering banks
Our financial partnerships make ECS a cornerstone of trust and reliability in the payment processing industry.
10+
Hardware brands
Our extensive selection suits specific business needs and budget constraints, ensuring our merchants can find the best-tailored equipment.
14+
Dedicated in-house teams
Customer satisfaction is our #1 priority. This is why we have built a powerful in-house team to serve our valued merchants.
Our Story
In September 1997, we opened our doors to local businesses to offer ATM, credit and debit card, check, and ACH processing solutions. Our CEO, Fadi Cheikha, and his wife, Kim, were driven to serve our community, and these values are built into ECS today.
With so many payment processing options, we are able to accommodate any payment need for any size company from any industry. We strive to bring our customers top-of-the-line payment processing technology at affordable prices, all while maintaining personal relationships with each and every one of our merchants.
At ECS, we hold our values to the highest standards. With over 26 years of payment processing expertise, our company’s culture offers advanced services purposely coupled with a vision of prosperity, and we are committed to delivering this to our employees, our community, and our merchants.
Service.
Providing exemplary service to our customers is a top priority. Because of this, all our operations are done in-house.
Flexibility.
We empower our employees in a flexible work environment that is conducive to creating the optimal work/life balance.
Generosity.
Generosity is more than a part of our mission — it’s ingrained in the way we work. Every one of us is generous with one another, with our time, and with our knowledge. It’s the heart of who we are as an organization.
Respect.
We demonstrate our belief most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our merchants, customers, business associates, and colleagues, we seek to deal with others as we would have them deal with us.
Success.
We succeed when every decision is based on a clever understanding and belief in what we do. We expect to achieve a fair and reasonable profit to ensure the prosperity of the company and to offer long-term benefits to our customers, employees, and merchants.
Our Mission
Our goal is to be the “one stop shop” for all payment and product needs. We’re proud to partner with thousands of merchants all over the US, providing the very best manufacturers, processors and network members, and we are committed to maintaining ongoing relationships and forming equitable partnerships with our clients, employees, and the business community at large.
Meet the executives.
We are passionate about growth, but never wavering in quality employees. Every single one of our team members is hand-picked with purpose, and out of the 4,000 ISO agents in payment processing in the US, ECS Payments is the only fully in-house operation, in all departments, so we can provide the best customer care and the most expansive knowledge possible to our clients.
Fadi Cheikha
CEO
Caroline Rutenbar
CFO
Lisa Poyner
CAO
Sheri Mahoney
CPO
Mark Davis
CRO
Lisa King
CCSO
Keri Preston
COO
Mike Deckner
CRO
Kyle Elder
CTO
Our Vision
We will continuously be a company that truly cares about the products and services we offer to our clientele to support our merchants to the best of our ability. Our vision is to become the industry leader in payment processing that precedes standards at affordable prices while nurturing merchant and community relationships.
With our partner non-profit organization, Aiden Whisper, we are also proud to participate in many community outreach programs and events. Our community is of utmost importance to us, and by contributing our time, funds, and resources, we are able to give back to our community.
The right choice changes everything.
Empower your ambition with ECS.