We Know You Have Many Options When It Comes To Merchant Processing.
We truly are a one-stop shop for all your payment processing needs and have made it a point to be personally involved in every step of the process. ECS is set apart in our dedication to personalized merchant relationships.
In-House Client Success Team
Once you are approved and ready to start transacting with our state-of-the-art payment solutions, one of our highly knowledgeable merchant relations specialists will immediately welcome you. We ensure your account is set up to your liking and that you understand how to use your terminal(s) and/or gateway and provide detailed access to your exclusive reporting portal.
In-House Merchant Services & Technical Support Teams
All our merchants have access to our dedicated merchant services and technical support teams. Every call is answered within 45 seconds or less. And every email is answered within the hour. We take pride in our world-class customer service and our support experts are at your fingertips to serve you in any need.
In-House Risk Department
We take the safety and security of our merchants and their consumers seriously. Our risk department monitors every transaction based on the parameters set forth for your account in an effort to keep your account safe and secure.